This case may be one of the most sensational and high profile tort cases in recent memory, and the media incorrectly reported nearly all of the facts. This case was one that proponents of tort reform used as a rallying cry to attempt to limit jury verdicts in what they thought were frivolous cases. Tort reformers will typically attach themselves to a case that garners national attention, and spin the facts to make the jury verdicts seem ridiculous and nonsensical.
If there is one thing to take away from this case, it is that we shouldn't be so quick to jump to the conclusion that an injury claim is frivolous. An individual suffered very serious injuries in this case, and was made the subject of jokes and is still being ridiculed today nearly 10 years after she passed away. She did nothing to deserve the media attention that she received as a result of this lawsuit. She simply opened a cup of coffee that was served to her at a dangerous temperature, and she suffered damages as a result.
This video does an excellent job explaining the case, view it here: