Sometimes, audits bring up things you would never believe. According to TribLive.com, an auditor for the Pennsylvania Department of Health discovered that the department refused to accept anonymous complaints against nursing homes for almost three years. Halting these complaints violates federal policy, and also potentially puts many elderly residents into harm's way. There was no rationale discovered for halting these reports. According to the TribLive article, "Complaints increased 63 percent after the agency rescinded the policy of not accepting anonymous complaints, the audit said." Many other interesting facts were discovered in the audit, including not enforcing certain laws requiring a set number of direct nursing services for residents each day.